SAAS believes that clear expectations and transparency help students feel confident, supported, and empowered throughout the accommodations process. This section outlines your rights, responsibilities, and the steps to take if concerns arise.
As a student working with SAAS, you have the right to:
SAAS is committed to working collaboratively with students to resolve concerns. If you have questions, disagree with a decision, or encounter barriers, we encourage you to reach out so we can address the issue together.
You may consider filing a grievance if:
SAAS is committed to ensuring a fair, respectful, and supportive process for all students. If you disagree with an accommodation decision or experience barriers to access, you have the right to request a review through the appeal process.
Students may file an appeal if they disagree with an accommodation decision, if an approved accommodation is not being implemented, or if they experience barriers to accessing their courses or campus services. Appeals must be submitted in writing within 10 business days of the decision or incident.
To begin the process, send your appeal via email to:
To support a thorough review, appeals must include:
Once your appeal is received, the Director will review all submitted materials and may request additional information if needed. A written response will be provided. Decisions are typically communicated within 20 business days. If additional time is needed due to extenuating circumstances, you will be notified.
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Click the button below to request an appointment for various SAAS services or a general information appointment.
309-268-8259
