Public Safety and Security

Contact us:

  • 309-268-8300: This number is answered by an officer 24/7 
  • Public Safety Desk: Inside the main entrance of the Student Commons Building (SCB) 
  • Address: 1502 Community College Drive, Normal, IL 61761 

The Department of Public Safety maintains a 24/7 security presence on the Normal campus.  Our Public Safety Officers are certified Campus Protection Officers by the Illinois Law Enforcement Training and Standards Board.  They are also trained in CPR/AED/First Aid/Narcan, Stop-the Bleed, Mental Health First Aid, Hazardous Materials Awareness, Incident Command System, and Response to Bombing Incidents.  While on patrol officers carry life-saving first aid equipment in a red sling-bag.

Emergency Text Notifications

HCC Alerts

Opt-in today to receive emergency text notifications about serious safety concerns on campus. HCC  Alerts will also notify you of campus closures due to severe weather.

Text JOIN HCC-ALERTS to 31389 or Scan the QR Code below and click SEND.

HCC ACCESS 

Temporary interference notfications such as elevator repairs, blocked roads, parking areas, and stairs. 

Text JOIN HCC-ACCESS to 31389 or Scan the QR Code below and click SEND. 
 
Text LEAVE HCC-ALERTS or LEAVE HCC-ACCESS to 31389 to opt out of either program.

HCC does not charge a fee for this service, and will not share your number or information with other organizations or use it for marketing puposes.  Review your mobile device plan as message and data rates may be applied by your carrier.

Emergency Response

The College employs the Standard Response Protocol (SRP) as part of our emergency procedures.   
Please view the below video to learn more about what will happen if there’s an emergency on campus. 

Immediate Action Guide

Our Immediate Action Guide (PDF) provides information on what you can do during a medical emergency, fire, tornado, bomb threat, hazardous material release, disruptive situation, active assailant, or hostage situation.

Campus Safety Video

We encourage you to view our campus safety video to learn more about making reports to Public Safety, our security systems, 268-SAFE concerning behavior line, Behavior Intervention Team, and general campus rules. 

Sexual Misconduct

Learn more about preventing and responding to sexual misconduct (PDF) and how you can use confidential reporting.

Survivors start here 

Report a sexual misconduct incident online

Behavior Intervention 

Contact: 

  • 309-268-SAFE – 24hrs 
  • BIT.Report@heartland.edu – business hours only 
  • If anyone’s health and safety are in immediate danger, call 911. 

The Behavior Intervention Team is the College’s required Threat Assessment Team which reviews reports of alarming or aberrant behavior.

The team does not replace law enforcement or mental health professionals, but focuses on assisting a person who might be on a pathway to violence.  The below resources may serve as a reference:

 

Reports and Policies

Public Safety Contact Information

General Contact Information

Student Commons Building - Main Entrance

Phone: 309-268-8300, or in case of an emergency, call 911

Keith Gehrand

Assistant Director, Public Safety-Emergency Management
Phone: 309-268-8454
Email: Keith.Gehrand@heartland.edu

Steven Riesenberg

Director, Risk Management and Public Safety
Phone: 309-268-8204
Email: Steve.Riesenberg@heartland.edu