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Online Learning & Instructional Technology

What We Do

Online Learning & Instructional Technologies supports the college’s mission to provide students with accessible and innovative learning opportunities. We offer collaborative faculty professional development, technology support for students, and data analytics to deliver high-quality learning experiences.

Online Learning

Heartland Community College offers a variety of online courses led by experienced faculty to help students achieve their educational goals.

Online Learning Info

Technology Learning Center

The mission of the Technology Learning Center (TLC) is to provide leadership and guidance for teachers and students in their use of educational technology.

Technology Learning Center Info

Professional Development

Online Learning & Instructional Technologies supports Heartland’s core value of continuous improvement by offering a variety of professional development opportunities for faculty each semester.

Professional Develoment Info

Online Learning

Whether you’re earning your first college credits, completing a degree, or building new skills for your career, our online courses make education flexible, accessible, and personal. Online courses at Heartland are delivered via the Canvas learning management system (LMS).

Online Course Formats

Heartland offers several online learning options to fit students’ schedules and learning preferences. Online and hybrid courses have the same workload (homework assignments, quizzes/exams, and deadlines) as in-person classes. Our faculty are specifically trained to teach in online and hybrid formats, ensuring that courses follow pedagogical best practices and provide students with robust, engaging learning experiences.

Fully Online Courses

Fully online courses are completed entirely through Canvas, giving students the flexibility to learn where and when works best for them. Most fully online courses at Heartland are asynchronous, which means there are no scheduled class meetings. Instead, students will complete assignments by the due dates set in Canvas. In fully online courses, faculty interact with students through Canvas announcements, discussion boards, assignment feedback, email, and office hours.

Online Courses with Additional Requirements

Some online courses have additional in-person requirements to meet course objectives. These requirements may include:

  • Exams that must be completed in-person in a proctored testing environment
  • Speeches that must be delivered in front of a live, self-generated audience (see the COMM 101 Course Guide for additional information about online speech classes)
  • All other coursework is completed online through Canvas. Online courses with additional requirements are clearly noted in the class schedule to ensure students know what to expect before registering.

Hybrid Courses (HY)

Hybrid courses are a combination of in-person and online learning. Students attend scheduled class sessions on campus in addition to completing coursework online through Canvas.

Open Learning Courses (OL)

Open Learning courses at Heartland offer flexible, self-paced learning experiences for students with strong time-management skills. Students have the opportunity to move through coursework at their own pace and may even finish the course before the end of the semester. Although students work independently, they have access to one-on-one support through the Business Technology Learning Center, available in-person and via Zoom. All coursework is completed online through Canvas.

Guided Self-Paced Courses (SP)

Guided Self-Paced courses allow the flexibility to work at your own pace while meeting established deadlines and checkpoints throughout the semester. All coursework will be completed online using Canvas with support from instructors and Business Technology Lab Facilitators. Lab hours can be completed in the Business Technology Learning Center, or virtually through Zoom. The Microsoft Office Certification exam for Level II and Level III courses must be taken in-person in the Business Technology Learning Center. An onboarding session is required prior to starting the course.

Finding Online & Hybrid Course Offerings

Students can search for online, hybrid, and Open Learning courses by navigating to the Class Schedule and choosing the mode of instruction from the “Course Type” drop-down menu. (This is how the Class Schedule page works on the current website, but it may look/work differently on the new website.)

Recommendations for Online Courses

Online coursework can be accessed by mobile devices; however, a computer is recommended for online assignments and quizzes.

Suggestions for student computers include:

  • Running an updated web browser like Google Chrome
  • The ability to stream music and videos
  • Access to a dependable Internet connection

Students should also have experience with email, web browsing, and word processing software (Microsoft Word, Google Docs).

For Canvas and technology help, please contact the Technology Learning Center (TLC), located in SCB 2401: HCCTLC@heartland.edu

Success in Online Courses Guide

Accreditation & Memberships

Our online majors and courses are accredited through the Higher Learning Commission and are recognized throughout the state for their quality. Heartland Community College is a member of Illinois Community Colleges Online (ILCCO).

Online Student Complaint Procedure

Students taking online classes at Heartland Community College who are from out-of-state should attempt to resolve any issues or complaints with the College first. If after following the College's process for addressing Student Disputes & Appeals an issue cannot be resolved internally, students may file a complaint about Heartland Community College with the Illinois Community College Board or with the Higher Learning Commission. Students who live outside of Illinois may also file a complaint with the state in which they reside. See Student Complaint Information by State (PDF) for more information. 

Technology Learning Center

Our purpose is to help our students and staff accomplish their educational goals through the use of the latest technology tools. We strive to evolve along with changes in instructional technology so that we can support our students and faculty with the tools and knowledge they need to succeed.

Key Activities

We have equipment for:  

  • Individual and Group Video Recording 
  • VR Simulations 
  • Podcast Recording 
  • 3D Printing 
  • Poster Printing  

 We offer services in the TLC space for:  


  • Walk-in Faculty and Student Technology Support  
  • Equipment Instruction through Scheduled Appointments  
  • Classes using TLC Equipment 
  • 3D and Poster Printing Requests
  • Equipment Check Out  

 Additional Services include:  

  • Support consultations with faculty and students  
  • On-site VR demos  
  • Trainings/meetings  
  • Professional development hosting 
  • Scheduling for students: In Navigate under Technology and Online Learning Support
Scheduling for faculty: email us at HCCTLC@heartland.edu

Profesional Development

Online Learning & Instructional Technologies supports Heartland’s core value of continuous improvement by offering a variety of professional development opportunities for faculty each semester. From “how to” tech tutorials to pedagogical best practices, Online Learning & Instructional Technologies is committed to giving faculty the tools they need to grow as educators and create meaningful learning experiences for students.

Online Learning & Instructional Technologies Sessions

Online Learning & Instructional Technologies offers short (30–60 minutes) professional development sessions on a variety of online learning and instructional technology topics each month. Unless otherwise noted, these sessions are held virtually via Zoom. Faculty can find a full list of sessions on SharePoint.

College-Wide Professional Development Programs

Foundations of Online Teaching: Foundations of Online Teaching is a 6-week professional development experience designed to prepare faculty to teach in online and hybrid modalities. The program focuses on basic course shell preparation in Canvas and provides an overview of the core online teaching and course design principles at Heartland Community College: instructional design, universal design for learning (UDL), assessment, and accessibility.

  • Faculty Academies: Faculty Academies are “special topics” professional development programs run by faculty, for faculty. Topics change each semester.
  • Open Educational Resources (OER) Academy: In this self-paced professional development course, faculty learn about OER theory, locating and publishing OERs, and copyright considerations.
  • Professional Development via LinkedIn Learning
    • All-HCC Employee Core Competencies Series: Build key workplace skills such as communication, emotional intelligence, time management, and coaching. Earn a certificate upon completion of the collection.
    • Leadership Development: Explore tools and programs aligned with HCC’s Leadership Core Competencies, including trust, strategic planning, leading through change, and teamwork.

External Professional Development Opportunities

Heartland Community College collaborates with external organizations to expand the professional development opportunities available to faculty. 
ION Professional eLearning: ION provides professional development programs and support to advance the practice and innovation of online learning for faculty, staff, and online leaders. Contact Alex Kritselis to register.

Online Learning Consortium (OLC)

OLC provides an extensive catalog of professional development and certification programs. Limited funding is available for faculty who would like to enroll in an OLC course. Contact Alex Kritselis to register.

Quality Matters Certified Courses

Quality Matters is a nationally recognized non-profit organization that specializes in quality assurance reviews for online and hybrid courses. During a Quality Matters course review, a team of trained experts evaluate a course against a rigorous, research-based rubric focused on alignment of learning objectives with assessments and activities, opportunities for student collaboration and engagement, and accessibility. Only courses that fulfill the rubric standards earn the Quality Matters certification.

QM-Certified Courses at Heartland 

Course Name 

Instructor(s) 

ACCT 201 – Managerial Accounting 

Breezy Watkins 

BIOL 191 – Introductory Microbiology 

Manju Kishore & Mallory White 

BTEC 170 – Supervision 

Terry Lowe 

BUSN 108 – Personal Finance 

Breezy Watkins 

BUSN 210 – Legal Environment of Business 

Terry Lowe 

COMM 101 – Introduction to Oral Communication 

Dr. Amanda Frioli 

ENGL 101 – Critical Reading & Writing 

Stephanie Kratz 

NURS 110 – Nursing Assistant 

Tara Jacoby 

 

 

Meet the Staff

Portait of Paul Peacock, MS

Paul Peacock, MS

Instructional Technologist

(309) 268-8510
Placeholder

Alex Kritselis, MS

Assistant Director, Online Learning & Instructional Technologies

(309) 268-8017
Portait of Kate Hearald Browne, PhD

Kate Hearald Browne, PhD

Director, Online Learning & Instructional Technologies

(309) 268-8297

Contact Information

Online Learning & Instructional Technologies

SCB 2401 (Student Commons Building)
Email: HCCTLC@heartland.edu

Online Learning & Instructional Technologies Contacts

Paul Peacock, MS

Instructional Technologist, Online Learning & Instructional Technologies
Email: Paul.Peacock@heartland.edu

Phone: 309-268-8510

Alex Kritselis, MS

Associate Director, Online Learning & Instructional Technologies
Email: Alex.Kritselis@heartland.edu
Phone: 309-268-8017

 

Career & Technical Education Leadership

Kate Herald Browne, PhD

Director, Online Learning & Instructional Technologies
Email: Kate.HeraldBrowne@heartland.edu
Phone: 309-268-8297