Update Student Information

Plan of Study

Submit the Program Change form. You will need to enter your Username and Password to access the form.  Be aware, there are deadlines for submitting the form for each term.

Mailing Address

It is your responsibility as a student to notify the College of any change in address.

  1. Go to myHeartland
  2. Click the Student Center button
  3. Enter your login name and password
  4. Click the Profile tile
  5. Click the Addresses link and update your information

Note: Only your mailing address can be updated through your Student Center.  Changes to a permanent address must be made in the Records Office (CCB 1600) by submitting either a driver's license, state ID, or property tax bill.  The document may be submitted electronically to records@heartland.edu.  Include in the email that you are sending the document to update your permanent address.  If you prefer to submit documents in person, the Records Office (CCB 1600) is open M-F 8-4:30.

Phone Number

Students can update their phone number or emergency contact information by following the steps below. 
  1. Go to myHeartland
  2. Click the Student Center button
  3. Enter your login name and password
  4. Click the Contact Details link to update your phone number
  5. Click the Emergency Contacts link to update contact information

Name Change

Heartland recognizes many students use a preferred name rather than their legal name.  Therefore, students are encouraged to identify themselves within the College’s information system with a preferred first name in addition to their legal name. 

Your preferred first name must meet the following requirements:

  • Name contains only alphabetic characters
  • Name does not contain foul or inappropriate language as deemed by the College
  • Name is not used for purposes of misrepresentation

The College acknowledges a preferred name will be used whenever possible in the course of College business.  Preferred names will be deleted if they do not meet the requirements identified above.

Below are the steps to add a preferred first name:

  1. Go to myHeartland
  2. Click the Student Center button
  3. Enter your login name and password
  4. Click the Profile tile
  5. Click the Personal Details link
  6. Click the + Sign and enter your preferred first name

The preferred student’s name will be used for the following college records:

  • Heartland ID card
  • Learning management system
  • Class and grade rosters
  • Student Self Service
  • Library information system
  • *Display name in the student email 

*Student must make this request by submitting a ticket to IT by emailing Helpdesk@heartland.edu 

The College stipulates the following exceptions to the use of preferred names.  A student’s legal name must be used for:

  • Admission applications
  • Reporting to state and federal agencies
  • Official and unofficial transcripts
  • Financial aid documents and processes
  • Enrollment and degree verification processes
  • Transfer and external credit processes
  • Official lists of students made available to the public
  • For communications with parents/legal guardians
  • Records where the legal name is required by law or College policy
  • Employment documents
  • Tax records
  • Student Billing

Changing a legal name

Any student who has changed their legal name needs to go through the Records Office (CCB 1600) to have their Heartland records updated.  Changes to a legal name may be made by submitting either a driver's license, state ID, or name-change court document.  Documents may be submitted electronically to records@heartland.edu.  Include in the email that the document is being sent to update a legal name.  Also include your former name as well as birthdate.   If you prefer to submit documents in person, the Records Office (CCB 1600) is open M-F 8-4:30. 

Heartland employees should contact Human Resources (HumanResources@heartland.edu) for the steps on how to update their legal name. 

Note:  Legal name changes at Heartland should only be made after updates have been made through the Social Security Administration.

Contact Information

Office Hours

Monday - Friday: 8:00 a.m. - 4:30 p.m. 

Records

CCB 1600
Phone: 309-268-8071
Fax: 309-268-7992
Email: records@heartland.edu 

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